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Please refer to our Returns Policy. To return an item, please go to our returns page or contact support at selfmaskaustralia@gmail.com.
Unfortunately, any changes requested after the order is placed cannot be guaranteed because we partner with a third-party warehouse who handles our stock and orders. You are still welcome to request the change (by emailing selfmaskaustralia@gmail.com) however the request can’t be guaranteed.
You will receive a confirmation email once your order has been shipped that contains your tracking information. If you have not received a shipping confirmation email, please check your Junk Mail or Spam folder, as it may have been received there. Please note: it may take us 2-3 business days to process your order before shipping. If you have any specific queries relating to your delivery, please get in contact: selfmaskaustralia@gmail.com